Privacy Policy

Your privacy is important to OceanWise Learning & Conservation. This policy explains how we collect, use, and protect your personal data when you use our online platform, participate in our educational programs, workshops, guided tours, volunteer activities, and corporate training.

Information We Collect

We collect personal information that you voluntarily provide to us when registering for programs, workshops, volunteering, making inquiries, purchasing services, or subscribing to newsletters. This may include:

• Full name
• Contact details such as email address, phone number, and postal address
• Payment and billing information
• Demographic information (e.g., age, occupation) relevant to participation and research
• Preferences and feedback to improve our services

How We Use Your Information

Your information is used to:

• Provide and manage our educational programs, workshops, tours, and corporate training
• Communicate with you regarding your participation and inquiries
• Process payments and send receipts
• Enhance our services and develop new offerings
• Comply with legal obligations and safeguard the security of our community

Legal Basis for Processing

We process your personal data based on your consent, where necessary, or when processing is necessary for the performance of a contract to which you are a party. Additionally, we may process data for compliance with legal obligations and legitimate interests such as improving our services and ensuring security.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share data with trusted service providers assisting in our operations, such as payment processors, IT support, and marketing services, only to the extent necessary and under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and property.

International Transfers

Your personal information may be transferred and maintained on servers located in Australia and other countries where we or our service providers operate. We ensure appropriate safeguards are in place in accordance with applicable data protection laws, including the GDPR, when transferring data internationally.

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.

Your Rights Under GDPR and Applicable Laws

If you are located within the European Economic Area (EEA) or otherwise covered by applicable privacy laws, you have certain rights regarding your personal data, including:

• The right to access and receive a copy of your data
• The right to rectify inaccurate or incomplete data
• The right to erasure under certain circumstances
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights or for any privacy-related inquiries, please write to us at the physical address provided below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve user experience, analyze usage patterns, and support marketing efforts. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental consent. Educational programs involving minors require appropriate consent from parents or guardians in accordance with applicable laws.

Contact Information

For privacy questions, concerns, or to exercise your rights, please contact us at:

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

Thank you for trusting OceanWise Learning & Conservation with your personal information as we continue working together to promote marine education and conservation.